Will "Culture Kill Strategy?"
At the HINZ conference the other week it was said (I believe someone was quoting Phil Brimacombe) that “culture will kill strategy”.
I quite liked this comment as it raises debate with regard to how the culture of an organisation impacts the strategy they follow.
It seems with the Ministerial Review Group recommendations, and with the new National Health Board, with the HMSC and other initiatives, we are going to have to change the way we look at and deliver solutions in healthcare. Is everyone ready for it? Do we need to go about changing the culture in healthcare organisations in order to ensure the future success of these solutions?
If so, how is this achieved?Hhow do you go about changing an organisation's culture to encourage and support innovation and the adoption of new technology?
I'd be interested to hear anyone's thoughts on this.
Hmm .. well, I suppose it depends on whose 'culture' it is. Perhaps what is at odds here is the message being understood within the 'culture' (and most particularly the individuals who make up the 'culture' of which we speak) and the message being delivered by the 'strategy'. I think that follows on to Maggie's comment. A culture is a crowd consensus, isn't it - who delivers a strategy?
I guess a culture is a crowd consensus - (there'd be books written on what makes up culture I'm sure) but I think it's often not consensus - its a kind of default situation where people go along with a culture not because they particularly agree with it but because 'that's the way it is around here'.
Changing culture is the same as changing anything in many respects - it's about strong leadership and being in for the long haul.
Hmm yes, I guess if you do it right, that should be part of the change management process....




I'd suggest that as long as the strategy is developed without ownership by the key people who will have to play out that strategy, then it is doomed to be killed by the culture.